Support
We're here to help you get the most out of JobWizard.
Contact Us
Have a question, found a bug, or want to request a feature? Reach out through any of these channels:
- ✉️
- 💬
- 🐛In-Extension Feedback
Click the feedback icon inside the extension to report issues with screenshots — we typically respond within 24 hours.
Frequently Asked Questions
How do I install the Chrome extension?
Visit the Chrome Web Store, search for "JobWizard", and click "Add to Chrome". The extension will appear in your browser toolbar.
Why isn't autofill working on a specific site?
JobWizard supports most major ATS platforms (Greenhouse, Lever, Workday, Ashby, etc.). If a site isn't supported, click the feedback button in the extension to let us know.
How do I update my resume?
Open the extension on any job page, click your profile, then "My Resume List". You can upload a new PDF resume there or manage existing ones.
How do I change my default resume?
In "My Resume List", click the star icon next to the resume you want to set as default. The default resume is used for all autofills.
Is my data secure?
Yes. Your resume and profile data are encrypted in transit and at rest. We never share your personal information with third parties. See our Privacy Policy for details.
Do I need to cancel a one-time pass?
No. A 7, 30, or 90-day pass is charged once, never auto-renews, and ends automatically after its access period.
How do I cancel monthly auto-renew?
Go to your Dashboard on jobwizard.ai, click "Manage Subscription" to open the billing portal, and cancel from there. Cancellation stops future renewals; your paid access stays active through the end of the current billing period.
What is the refund policy?
The 7-day pass is final once activated. For 30 and 90-day passes, you can request a full refund within 7 days of purchase or a 50% refund from day 8 through day 14. For monthly billing issues, contact support@jobwizard.ai; canceling monthly auto-renew stops future charges but does not automatically refund current or prior charges.