Privacy Policy

1. Information We Collect

Personal Information You Provide

When you create an account, use our services, or contact us, we may collect:

• Name, email address, and account credentials (managed via Memberstack)
• Resume content, work history, education, and skills you provide for autofill and AI-assisted features
• Job preferences and application history
• Cover letters, responses, and other content generated through our AI features
• Feedback, support requests, and communications you send to us

Information Collected Automatically

When you use JobWizard, we may automatically collect:

• Browser type, version, and extension usage patterns
• Pages visited within the extension and feature interaction data
• Device information, IP address, and approximate geolocation
• Error logs and performance diagnostics
• Referring URLs and timestamps of access

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Chrome extension and related services
• Power AI-assisted features such as autofill, cover letter generation, resume tailoring, and job matching
• Personalize your experience and improve our services
• Process your subscription and manage your account
• Send service-related communications, including updates, security alerts, and support messages
• Analyze usage trends and diagnose technical issues
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service providers: Trusted third-party vendors who assist in operating our services (e.g., cloud hosting, authentication, analytics), bound by confidentiality obligations
• AI processing: Your resume and job data may be sent to AI model providers (e.g., OpenAI, Groq) solely to generate responses on your behalf. We do not permit these providers to retain or train on your data
• Legal requirements: When required by law, subpoena, or to protect the rights, safety, or property of JobWizard or its users
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Google Analytics: We use Google Analytics to understand how users interact with our website and extension. Google Analytics may collect information such as your IP address, browser type, and pages visited. You can opt out via the Google Analytics Opt-out Browser Add-on
• PostHog: We use PostHog for product analytics and session replay to improve user experience and debug issues. PostHog data is processed in accordance with their privacy policy
• Essential cookies: Required for authentication, session management, and core functionality

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes). Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytical purposes.

6. Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children's Privacy

JobWizard is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@JobWizard.ai.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated personal data
• Data portability: Request a machine-readable copy of your data
• Opt-out: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@JobWizard.ai. We will respond to your request within 30 days.

9. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to know: You may request information about the categories and specific pieces of personal data we have collected about you
• Right to delete: You may request that we delete personal information we have collected from you, subject to certain exceptions
• Right to opt-out of sale: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link
• Non-discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, please email support@JobWizard.ai with the subject line "CCPA Request."

10. Policy Updates

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date above. We encourage you to review this policy periodically. Your continued use of JobWizard after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: